If you're like many people, your ClassPass membership might be one of your most valuable assets. With access to a wide variety of classes and studios, ClassPass is an excellent way to stay active and explore new fitness routines.
However, there may come a time when you need to cancel your subscription. Perhaps you have financial obligations or travel plans that make it difficult to attend classes.
Whatever the reason, understanding how to cancel ClassPass properly can save you time and frustration down the road.
Three ways to cancel Classpass
Check out the three ways you can cancel Classpass today:
Online:
Go to the Classpass website: https://www.classpass.com/.
Sign in to your account.
Click on your profile picture in the top right corner.
Click on "Account Settings".
Scroll down to the "Cancel Membership" section.
Click on "Cancel Membership".
Follow the prompts to confirm your cancellation.
By phone:
Call Classpass on 1-855-225-7277.
Select the option to cancel your membership.
Provide your account details.
Confirm your cancellation.
By mail:
Write to Classpass, Attn: Membership, 444 W. 33rd Street, Suite 1800, New York, NY 10001.
Include your account details and a request to cancel your membership.
Classpass Cancellation period
You can cancel your Classpass membership at any time. However, if you cancel within your minimum term, you may be charged an early termination fee.
What happens after you cancel Classpass?
Your Classpass membership will be cancelled immediately. You will no longer be able to access Classpass classes or studios. However, you will still be able to use any credits that you have already purchased.
I hope this helps! Let me know if you have any other questions.
How much does it cost to cancel Classpass?
There is no fee to cancel your ClassPass membership. You can cancel at any time, even if you are within your minimum term. However, if you cancel within your minimum term, you will not be refunded for any unused credits
Do I lose my credits if I cancel ClassPass?
Yes, you will lose your credits if you cancel ClassPass. Unused credits will expire immediately after your cancellation. There is no way to roll over or transfer credits to another account.
If you are thinking of canceling ClassPass, it is important to use up your credits before you do so. You can check your remaining credits by logging into your account and going to the "Account Settings" page.
Here are some tips for using up your credits before you cancel ClassPass:
Book classes that you have been wanting to try.
Book classes with friends or family.
Book classes that are offered during off-peak hours.
Book classes that are offered at studios that you are not familiar with.
Can I take a break from ClassPass?
Yes, you can take a break from ClassPass. ClassPass offers a pause feature that allows you to temporarily suspend your membership for a period of time.
When you pause your membership, you will not be charged any fees and you will not be able to book classes. However, any unused credits that you have will be held for you until you resume your membership.
To pause your ClassPass membership, you can do the following:
Online:
Go to the ClassPass website: https://www.classpass.com/.
Sign in to your account.
Click on your profile picture in the top right corner.
Click on "Account Settings".
Scroll down to the "Pause Membership" section.
Click on "Pause Membership".
Select the length of time that you want to pause your membership.
Click on "Pause Membership".
By phone:
Call Classpass on 1-855-225-7277.
Select the option to pause your membership.
Provide your account details.
Select the length of time that you want to pause your membership.
Confirm your pause.
By mail:
Write to Classpass, Attn: Membership, 444 W. 33rd Street, Suite 1800, New York, NY 10001.
Include your account details and a request to pause your membership.
Specify the length of time that you want to pause your membership.
You can pause your ClassPass membership for a maximum of 6 months. After 6 months, your membership will automatically resume.
Can I use someone else's ClassPass?
No, you cannot use someone else's ClassPass. ClassPass's terms of service explicitly prohibit the transfer or gifting of ClassPass credits or memberships.
If you are caught using someone else's ClassPass, your account may be terminated.
Here is the relevant section from ClassPass's terms of service:
"You cannot transfer or gift Classes or credits to third parties or allow third parties to use your ClassPass account, including other ClassPass users. You must not use or exploit the Site and/or Classes for commercial purposes."
If you are looking for a way to share your ClassPass membership with someone else, you can purchase a gift card. Gift cards can be purchased in any amount and can be redeemed by anyone with a ClassPass account.
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